The ZUP – Participatory Urban Governance platform was developed by Instituto TIM to contribute with the municipal management of urban governance services. The information are registered at a single system and serve as subsidy to improve the monitoring and execution of the services.
Read MoreThe process of requesting urban governance services in São Bernardo do Campo (SP) became more dynamic and agile after the implementation of VcSBC, ZUP installation in the city. From Dec/2014 to July/2016, the average monthly increase in requests of the categories covered by the system is 68,8%.
Read MoreOne year after launch, VcSBC, the app for phones and tablets that works as an online urban caretaking service from São Bernardo City Government, consolidates not only as a tool to request public services, but also as a way for the residents to help to take care of the city.
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