The VcMCR app, which is part of the standalone installation of the free software ZUP – Zeladoria Urbana Participativa in the municipality of Marechal Cândido Rondon-Paraná, won the title of Innovative Project 2019, granted by Rede Cidade Digital during the 4th Forum of Digital Cities of the West Parana State. The event was held in Pato Bragado-Paraná and honored cities with projects that innovate in tools and practices in public management, as a mean to inspire other municipalities.
“We can say that we were surprised,” says João Paulo Polles, the computer technician of the Secretariat for Administration, who was one of the responsibles for adopting the ZUP platform in the municipality. “We did not register, it was the staff of the event that selected us. I personally did not expected VcMCR to be well regarded outside the town. I actually expected it just in our region,” he says. João – the designer of the Secretariat for Coordination and Planning – Vilson Carlos Kickow, and the mayor Marcio Rauber took part in the event.
The application used by the population since 2018, (which is the component of the ZUP platform that is visible to the citizen) allows the reporting of problems in the areas of public lighting, waste collection and reporting developing points of the dengue mosquitos. On average, there are three to four case reports each day, which take from 15 to 20 days to be solved.
The public lighting remains, since the app implementation, as a record holder, representing about 60% of the reports. This service is managed by an outsourced company that has been giving a positive feedback as to the use of the application: “It gets much easier to identify the light pole that has a problem. Previously, they were signed with a shopping bag, or a tape, that could disappear after some time. Now, they can locate the problematic light pole through photographs so much faster,” says Vilson.
The biggest change since the implementation of ZUP in the city was that the city hall started to adapt the software to specific objectives. This year, they used the platform to carry out a survey among the population, which was used as the basis for a new master plan. The next step is to integrate the VcMCR with a new proposal from the city, that of georeferencing. “The ZUP would be readequated to work together with georeferencing, keeping the same systematic collaboration of the population with the municipality,” says Vilson.
